Information technology in open innovation: A resource orchestration perspective

Building on the resource orchestration view, we proposed a dual role of information technology (IT) in the form of IT-enabled resource acquisition (IRA) and IT-enabled resource operation (IRO) in determining innovation performance. Through analyzing the survey data from 235 organizations, we found that in a dynamic business environment, IRA assists organizations in accruing benefits from their open innovation (OI) strategies. In a less dynamic business environment, IRO enhances the impact of OI strategies on innovation performance, whereas IRA diminishes such an impact. Post-hoc interviews reveal further insights into how organizations utilize ITs (IRA and IRO) to obtain innovation benefits.

Automated summary

Building on the resource orchestration view, this study proposes a dual role of information technology (IT) – IT-enabled resource acquisition (IRA) and IT-enabled resource operation (IRO) – in determining innovation performance. The findings suggest that in a dynamic business environment, IRA helps organizations benefit from their open innovation strategies, while in a less dynamic environment, IRO enhances the impact of these strategies on innovation performance.