Innovations in retail operations: Thirty years of lessons from Production and Operations Management

We review papers published in POM during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory planning, to new technologies, like radio frequency identification (RFID) and e-commerce, and strategic, like links between retailing and stock market performance.

Automated summary

This study reviews papers published in POM over a thirty-year period, which focus on retail operations issues and adopt an empirical approach. The papers cover a wide range of topics, including traditional ones such as forecasting and inventory planning, as well as new technologies like RFID and e-commerce, and strategic issues related to the link between retailing and stock market performance.