期刊
JOURNAL OF APPLIED PSYCHOLOGY
卷 107, 期 7, 页码 1130-1149出版社
AMER PSYCHOLOGICAL ASSOC
DOI: 10.1037/apl0000854
关键词
ethical conflict; interpersonal conflict; behavioral ethics
Ethical conflict in the workplace can be a double-edged sword, negatively impacting team dynamics and performance while positively correlating with moral cognition and information elaboration.
Previous research on workplace conflict has focused on disagreements about work tasks, processes, and personal relationships. However, conflicts often involve matters of right and wrong; yet, ethical conflict is notably absent from the literature. Informed by moral convictions theory, we introduce the construct of ethical conflict, create and validate a measure of it, and explore its unique effects on workplace outcomes. Ultimately, we find that ethical conflict is a double-edged sword: It is negatively associated with team dynamics (i.e., decreased satisfaction with group, group viability, group cohesion, group psychological safety; increased negative emotions; and perceived goal difficulty) as well as group performance on a non-ethics-related task, but positively related to moral cognition (i.e., moral awareness and moral identity accessibility) and elaboration of information and perspectives during group ethical decision making. Overall, our studies provide a conceptual and empirical foundation for the future research on ethical conflict.
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