E-commerce and its limits in the context of the consumer protection: the case of the Slovak Republic

The COVID-19 pandemic and lockdowns resulted in an unusual increase in electronic commerce not only in the conditions of the Slovak Republic. This fact also causes many unanswered questions in business practice, which bother entrepreneurs in e-commerce, especially in the context of consumer protection. The main goal of the article is to examine the current possibilities of electronic commerce in the conditions of the Slovak Republic and especially its limits in the context of consumer protection as a weaker part. Determining the goal of a scientific studye conceived in this way responds to the current practical problems in the business practice. Due to the nature of the researched topic, we have applied analysis, synthesis as well as comparison of legal regulations in the processing of this issue. However, in addition to the mentioned scientific methods of research, we also used scientific literature, case law and analogy of the law. In our scientific article, we strive for qualified answers to the needs of business practice. In conclusion, we critically point out the application problems we have identified and we proposed legislation.

Automated summary

The COVID-19 pandemic and lockdowns caused a significant increase in electronic commerce, not only in Slovakia, but also in other regions. This has raised many unanswered questions regarding consumer protection, which are concerning e-commerce entrepreneurs. This article aims to examine the current status of electronic commerce in Slovakia, particularly its limitations in terms of consumer protection. The research method employed includes analysis, synthesis, and comparison of legal regulations, as well as the use of scientific literature, case law, and analogy of the law. The article strives to provide qualified answers to the needs of business practice, and concludes with critical observations and proposed legislation.