3.8 Article

Understanding emojis: Cultural influences in interpretation and choice of emojis

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ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/17513057.2022.2036790

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Emoji; individualism; collectivism; emotional intelligence; intercultural communication competence

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This study examines the influence of cultural identification with individualism and collectivism on the interpretation and selection of emojis commonly used in South Korea by Americans. It also investigates the moderating effects of intercultural communication competence and emotional intelligence. The results show that cultural identification plays a significant role in interpreting and selecting appropriate emojis, and that intercultural communication competence and emotional intelligence also have significant moderating effects on these relationships. These findings enhance understanding of cross-cultural differences in understanding emojis in computer-mediated communication.
Emojis have been widely used in computer-mediated communication. This study examined how cultural identification with individualism and collectivism influences Americans' interpretations and choices of emojis commonly used in South Korea. We also investigated the moderating effects of intercultural communication competence (ICC) and emotional intelligence (EI). Results from a sample of college students in the U.S. (N = 369) showed that the identification with individualism and collectivism played a significant role in interpreting and selecting appropriate emojis. Moreover, ICC and EI significantly moderated the relationships. These findings enhance understanding of cross-cultural differences in understanding emojis in CMC.

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