期刊
INFORMATION TECHNOLOGY & PEOPLE
卷 36, 期 5, 页码 1870-1893出版社
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/ITP-01-2021-0034
关键词
COVID-19 pandemic; Leadership; Working from home
This research analyses the difficulties faced by Brazilian managers in coordinating remote teams during the COVID-19 pandemic. The main challenges identified include balancing personal and professional tasks in the same place, motivating collaborators during social isolation, and ensuring team integration and productivity in a virtual environment.
Purpose This research aims to analyse difficulties experienced by Brazilian managers in coordinating teams working from home during the coronavirus disease (2019) COVID-19 pandemic. Design/methodology/approach The methodological strategy used was a survey with 39 managers who led teams working from home during the COVID-19 pandemic. Seven difficulties indicated by current literature were analysed using a fuzzy scale. First, a hierarchical cluster analysis (HCA) approach was used to group managers according to managers' similarities and capacity to infer the difficulties. Responses of each group identified were weighted considering the capacity to assess the theme. In the sequence, data were analysed via frequencies and the fuzzy technique for order of preference by similarity to ideal solution (TOPSIS) approach and difficulties were ordered. Findings Comparatively, the main difficulties evidenced are (1) to reconcile personal and professional life tasks in the same place; (2) to motivate collaborators in a period when social isolation affect employee's mental health and (3) to keep team members integrated and working within the activities scope in a virtual environment. Originality/value The findings present in this paper contribute to theory and practice. For theory, this article contributes to the knowledge on WFH and leadership, evidencing in a comparatively way the difficulties that are experienced by managers during the COVID-19 pandemic. Researchers in future studies can better analyse these difficulties. For practice, managers who conduct managers' teams remotely can use the information to analyse teams' practices and improve performance critically. This was an atypical moment of humanity, and different aspects need to be considered by managers compared with previous periods.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据