4.7 Article

Strategic people management in contemporary highly dynamic VUCA contexts: A knowledge worker perspective

期刊

JOURNAL OF BUSINESS RESEARCH
卷 144, 期 -, 页码 587-598

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ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2021.12.069

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Knowledge-based view; VUCA context; People management; Knowledge management; Strategic human resource management; Dynamic environment

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This paper integrates dynamic capability theory into a people-centric view of the firm and proposes a novel framework of strategic people management. It emphasizes the importance of talent and its management for a firm's sustainability.
This paper extends the resource and knowledge-based view by integrating dynamic capability theory into a people-centric view of the firm in new and highly dynamic contexts. Juxtaposing people management and human resource management, we commend people centricity for knowledge management and dynamic capability formation within a context of highly dynamic environments induced not only by disruptive technology, unpredictable crises, and high-velocity emerging markets but augmented through simultaneous multilevel crisis events. We propose a novel and holistic framework of strategic people management that incorporates four dynamic constituents-leadership, culture, learning, networking-that help to acquire, transfer, and create knowledge relevant for a firm's sustainability. These unbundled constituents interact to create a systematic effect and co-evolve with a firm's dynamic capabilities. The paper emphasizes people-centricity as the infinity source of valuable, rare, inimitable, and organizational resources, such as knowledge workers, to continuously create, transfer, convert, and manage knowledge flows.

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