Food handling practices and expiration dates: Consumers' perception of smart labels

Household food waste is a major sustainability problem to solve. Smart labels can alleviate the contributing factor of incorrect interpretation of expiration date labels. However, so far little research has studied consumer handling practices and perceptions of such labels in the context of use. We address this through a qualitative, asynchronous and text-based focus group study with 18 UK smart label early adopter and mainstream consumers, using the case of smart labels on red meat packaging. Results show that consumers are heavily reliant on either expiration date or their own senses, and that trust in the label is a key factor towards including smart labels in everyday food handling practices. Findings imply that in-store demonstrations and information would support and foster uptake of smart labels.

Automated summary

The study found that consumers heavily rely on expiration date labels or their own senses when handling food, and trust in the label is a key factor in using smart labels. In-store demonstrations and information can help support and promote the uptake of smart labels.