4.3 Article

Predicting Amazon customer reviews with deep confidence using deep learning and conformal prediction

期刊

JOURNAL OF MANAGEMENT ANALYTICS
卷 9, 期 1, 页码 1-16

出版社

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/23270012.2022.2031324

关键词

Amazon customer reviews; machine learning; conformal prediction; deep learning; natural language processing; temporal test sets

向作者/读者索取更多资源

In this study, the combination of deep learning and conformal prediction was used to predict the sentiment of Amazon product reviews. The results showed high accuracy and efficiency in predicting the sentiment of the test set, both within the same category and across different categories. Additionally, the combination of deep learning and conformal prediction was found to handle class imbalances without explicit class balancing measures.
In this investigation, we have shown that the combination of deep learning, including natural language processing, and conformal prediction results in highly predictive and efficient temporal test set sentiment estimates for 12 categories of Amazon product reviews using either in-category predictions, i.e. the model and the test set are from the same review category or cross-category predictions, i.e. using a model of another review category for predicting the test set. The similar results from in- and cross-category predictions indicate high degree of generalizability across product review categories. The investigation also shows that the combination of deep learning and conformal prediction gracefully handles class imbalances without explicit class balancing measures.

作者

我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。

评论

主要评分

4.3
评分不足

次要评分

新颖性
-
重要性
-
科学严谨性
-
评价这篇论文

推荐

暂无数据
暂无数据