4.6 Article

The Role of Privacy Cynicism in Consumer Habits with Voice Assistants: A Technology Acceptance Model Perspective

相关参考文献

注意:仅列出部分参考文献,下载原文获取全部文献信息。
Article Computer Science, Software Engineering

A virtual assistant in cultural heritage scenarios

Salvatore Cuomo et al.

Summary: New technologies and methodologies, such as intelligent information systems based on machine learning approaches, have been used in Cultural Heritage scenarios to enhance visitor experiences and improve service quality. The research introduces an innovative framework and system architecture designed specifically to assist visitors during their visit in well-defined Cultural Heritage contexts.

CONCURRENCY AND COMPUTATION-PRACTICE & EXPERIENCE (2021)

Article Psychology, Multidisciplinary

'Okay google, what about my privacy?': User's privacy perceptions and acceptance of voice based digital assistants

M. Vimalkumar et al.

Summary: The research examines consumers' perception of privacy concerns and their impact on the adoption of Voice-based digital assistants (VBDA), highlighting the importance of trust in technology and service providers. Consumers demonstrate a trade-off between privacy risks and benefits when adopting VBDA, while perceived privacy risk indirectly influences adoption intention through perceived privacy concerns and trust.

COMPUTERS IN HUMAN BEHAVIOR (2021)

Article Business

Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework

Rodrigo Perez-Vega et al.

Summary: This paper discusses the applications of artificial intelligence in improving interactions between firms and customers online. By utilizing information processing systems and the Stimulus-Organism-Response theory, it details how firms and customers can enhance the outcomes of online engagement behaviors through artificial intelligence technology.

JOURNAL OF BUSINESS RESEARCH (2021)

Review Information Science & Library Science

The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation

Kuttimani Tamilmani et al.

Summary: The UTAUT2 theory is relatively new but has already gained significant attention with over 6000 citations. Despite its complexity, it is considered a robust theory in most dimensions, with researchers extending the model to address contextual variables. The UTAUT2 extensions are mapped to context dimensions to provide a framework for future research.

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2021)

Article Business

Alexa, she's not human but horizontal ellipsis Unveiling the drivers of consumers' trust in voice-based artificial intelligence

Valentina Pitardi et al.

Summary: As humans interact with AI voice assistants, they tend to treat them as social entities and apply human social rules in their interactions, supporting the adoption of a para-social perspective.

PSYCHOLOGY & MARKETING (2021)

Article Business

Alexa, do voice assistants influence consumer brand engagement? - Examining the role of AI powered voice assistants in influencing consumer brand engagement

Graeme McLean et al.

Summary: The study identified key drivers of consumer brand engagement through AI voice assistants, including AI attributes, technology attributes, and situational attributes. Specifically, the AI attributes of AI voice assistants, such as social presence, perceived intelligence, and social attraction, were found to influence consumer brand engagement. Technology attributes and utilitarian benefits derived from interactions with brand-related information also played a role in consumer brand engagement behavior.

JOURNAL OF BUSINESS RESEARCH (2021)

Article Business

Impact of auditory sense on trust and brand affect through auditory social interaction and control

Atieh Poushneh

Summary: This research demonstrates how voice assistants can act as autonomous agents to engage in immediate social interactions with consumers based on social cognition theory. The study highlights the importance of perceived auditory control in driving brand affect and consumers' trust in voice assistants, as well as the role of surprise as a repelling drive that attenuates the effect of perceived auditory control on brand affect.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2021)

Article Computer Science, Cybernetics

My Smart Speaker is Cool! Perceived Coolness, Perceived Values, and Users' Attitude toward Smart Speakers

Muhammad Ashfaq et al.

Summary: This study aims to explore the attitudes of current smart speaker users and their intentions to continue using AI-based voice assistants' devices. The perceived coolness was found to have a positive effect on the functional, hedonic, economic, and social value, influencing consumers' attitudes towards smart speakers.

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION (2021)

Article Health Policy & Services

Ease of use of electronic health records and relational coordination among primary care team members

Jessica L. Watterson et al.

HEALTH CARE MANAGEMENT REVIEW (2020)

Article Psychology, Multidisciplinary

Communicative and social consequences of interactions with voice assistants

Sara Aeschlimann et al.

COMPUTERS IN HUMAN BEHAVIOR (2020)

Article Business

Marketing via smart speakers: what should Alexa say?

Katherine Taken Smith

JOURNAL OF STRATEGIC MARKETING (2020)

Article Communication

Data capitalism and the user: An exploration of privacy cynicism in Germany

Christoph Lutz et al.

NEW MEDIA & SOCIETY (2020)

Article Business

Alexa, Can I Trust You? Exploring Consumer Paths to Trust in Smart Voice-Interaction Technologies

Jonas Foehr et al.

JOURNAL OF THE ASSOCIATION FOR CONSUMER RESEARCH (2020)

Article Environmental Sciences

Examining Consumers' Adoption of Wearable Healthcare Technology: The Role of Health Attributes

Man Lai Cheung et al.

INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)

Article Hospitality, Leisure, Sport & Tourism

In Airbnb we trust: Understanding consumers' trust-attachment building mechanisms in the sharing economy

Sung-Byung Yang et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2019)

Article Psychology, Multidisciplinary

Understanding location-based service application connectedness: Model development and cross-validation

Yoo Jung Oh et al.

COMPUTERS IN HUMAN BEHAVIOR (2019)

Article Information Science & Library Science

Accepting the Internet-of-Things in our homes: The role of user skills

Pia S. de Boer et al.

TELEMATICS AND INFORMATICS (2019)

Article Business

Understanding user behavior of virtual personal assistant devices

Heetae Yang et al.

INFORMATION SYSTEMS AND E-BUSINESS MANAGEMENT (2019)

Article Psychology, Multidisciplinary

Willingness to provide personal information: Perspective of privacy calculus in IoT services

Dongyeon Kim et al.

COMPUTERS IN HUMAN BEHAVIOR (2019)

Article Hospitality, Leisure, Sport & Tourism

Consumer acceptance of sports wearable technology: the role of technology readiness

Taejung Kim et al.

INTERNATIONAL JOURNAL OF SPORTS MARKETING & SPONSORSHIP (2019)

Article Psychology, Multidisciplinary

Shopping in the digital world: Examining customer engagement through augmented reality mobile applications

Graeme McLean et al.

COMPUTERS IN HUMAN BEHAVIOR (2019)

Review Computer Science, Information Systems

A Review of Factors Influencing Customer Acceptance of Internet of Things Services

Adai Mohammad Al-Momani et al.

INTERNATIONAL JOURNAL OF INFORMATION SYSTEMS IN THE SERVICE SECTOR (2019)

Article Information Science & Library Science

Talk to me: Exploring user interactions with the Amazon Alexa

Irene Lopatovska et al.

JOURNAL OF LIBRARIANSHIP AND INFORMATION SCIENCE (2019)

Article Education & Educational Research

Examination of students' acceptance of and intention to use learning management systems using extended TAM

Muyesser Eraslan Yalcin et al.

BRITISH JOURNAL OF EDUCATIONAL TECHNOLOGY (2019)

Article Psychology, Multidisciplinary

Hey Alexa ... examine the variables influencing the use of artificial intelligent in-home voice assistants

Graeme McLean et al.

COMPUTERS IN HUMAN BEHAVIOR (2019)

Article Hospitality, Leisure, Sport & Tourism

The information quality and source credibility matter in customers' evaluation toward food O2O commerce

Jee-Won Kang et al.

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2019)

Article Business

Implementing citizen centric technology in developing smart cities: A model for predicting the acceptance of urban technologies

Samad M. E. Sepasgozar et al.

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE (2019)

Article Management

Determinants of consumers' intentions to use smartphones apps for flight ticket bookings

Hyeon-Mo Jeon et al.

SERVICE INDUSTRIES JOURNAL (2019)

Article Business

Consumer acceptance of smart speakers: a mixed methods approach

Pascal Kowalczuk

JOURNAL OF RESEARCH IN INTERACTIVE MARKETING (2018)

Article Hospitality, Leisure, Sport & Tourism

An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research

Faizan Ali et al.

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2018)

Article Business

The rules of engagement: how to motivate consumers to engage with branded mobile apps

Lara Stocchi et al.

JOURNAL OF MARKETING MANAGEMENT (2018)

Article Psychology, Multidisciplinary

The role of privacy fatigue in online privacy behavior

Hanbyul Choi et al.

COMPUTERS IN HUMAN BEHAVIOR (2018)

Article Computer Science, Information Systems

A model to measure QoE for virtual personal assistant

Umair Saad et al.

MULTIMEDIA TOOLS AND APPLICATIONS (2017)

Article Multidisciplinary Sciences

How to stop Alexa talking to strangers

Matt Reynolds

NEW SCIENTIST (2017)

Article Computer Science, Information Systems

Monkey Says, Monkey Does: Security and Privacy on Voice Assistants

Efthimios Alepis et al.

IEEE ACCESS (2017)

Review Psychology, Multidisciplinary

Validity and Mechanical Turk: An assessment of exclusion methods and interactive experiments

Kyle A. Thomas et al.

COMPUTERS IN HUMAN BEHAVIOR (2017)

Article Information Science & Library Science

The mediating effects of habit on continuance intention

Donald Amoroso et al.

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2017)

Article Business

Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods

Joseph F. Hair et al.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE (2017)

Article Business

Healthy eating habit: A role for goals, identity, and self-control?

Mary B. McCarthy et al.

PSYCHOLOGY & MARKETING (2017)

Article Business

Crowdsourcing Consumer Research

Joseph K. Goodman et al.

JOURNAL OF CONSUMER RESEARCH (2017)

Article Business

Explaining adoption of mobile banking with the theory of trying, general self-confidence, and cynicism

Walid Chaouali et al.

JOURNAL OF RETAILING AND CONSUMER SERVICES (2017)

Article Business

Mobile payments adoption by US consumers: an extended TAM

Ainsworth Anthony Bailey et al.

INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT (2017)

Article Business

An extended online purchase intention model for middle-aged online users

Monica Law et al.

ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2016)

Editorial Material Nursing

Systematic Evaluation of Mobile Apps

Angela Golden et al.

JNP-JOURNAL FOR NURSE PRACTITIONERS (2016)

Article Information Science & Library Science

Exploring the influential factors in continuance usage of mobile social Apps: Satisfaction, habit, and customer value perspectives

Chun-Hua Hsiao et al.

TELEMATICS AND INFORMATICS (2016)

Article Business

Testing measurement invariance of composites using partial least squares

Jorg Henseler et al.

INTERNATIONAL MARKETING REVIEW (2016)

Article Psychology, Multidisciplinary

Predicting user response to sponsored advertising on social media via the technology acceptance model

Carolyn A. Lin et al.

COMPUTERS IN HUMAN BEHAVIOR (2016)

Article Psychology, Multidisciplinary

Wearable technologies: The role of usefulness and visibility in smartwatch adoption

Stephanie Hui-Wen Chuah et al.

COMPUTERS IN HUMAN BEHAVIOR (2016)

Proceedings Paper Business

The Effects Of Perceived Usefulness And Perceived Ease Of Use On Continuance Intention To Use E-Government

Adnan Abd Hamid et al.

7TH INTERNATIONAL ECONOMICS & BUSINESS MANAGEMENT CONFERENCE (IEBMC 2015) (2016)

Article Psychology, Multidisciplinary

Predicting the adoption of mobile financial services: The impacts of perceived mobility and personal habit

Yung-Shen Yen et al.

COMPUTERS IN HUMAN BEHAVIOR (2016)

Article Computer Science, Cybernetics

Privacy Concerns for Use of Voice Activated Personal Assistant in the Public Space

Aarthi Easwara Moorthy et al.

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION (2015)

Article Business

A new criterion for assessing discriminant validity in variance-based structural equation modeling

Jorg Henseler et al.

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE (2015)

Article Computer Science, Information Systems

Common Method Bias in PLS-SEM: A Full Collinearity Assessment Approach

Ned Kock

INTERNATIONAL JOURNAL OF E-COLLABORATION (2015)

Article Information Science & Library Science

Understanding the determinants of online repeat purchase intention and moderating role of habit: The case of online group-buying in Taiwan

Meng-Hsiang Hsu et al.

INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2015)

Proceedings Paper Computer Science, Cybernetics

Symbiotic Interaction: A Critical Definition and Comparison to other Human-Computer Paradigms

Giulio Jacucci et al.

SYMBIOTIC INTERACTION (2014)

Article Computer Science, Artificial Intelligence

Re-examining the influence of trust on online repeat purchase intention: The moderating role of habit and its antecedents

Chao-Min Chiu et al.

DECISION SUPPORT SYSTEMS (2012)

Article Psychology, Multidisciplinary

How student's personality traits affect Computer Based Assessment Acceptance: Integrating BFI with CBAAM

Vasileios Terzis et al.

COMPUTERS IN HUMAN BEHAVIOR (2012)

Article Psychology, Multidisciplinary

Understanding the intention to follow the advice obtained in an online travel community

Luis V. Casalo et al.

COMPUTERS IN HUMAN BEHAVIOR (2011)

Article Business

PLS-SEM: INDEED A SILVER BULLET

Joe F. Hair et al.

JOURNAL OF MARKETING THEORY AND PRACTICE (2011)

Article Computer Science, Interdisciplinary Applications

Extending the TAM model to explore the factors that affect Intention to Use an Online Learning Community

I-Fan Liu et al.

COMPUTERS & EDUCATION (2010)

Review Management

Technology Acceptance Model 3 and a Research Agenda on Interventions

Viswanath Venkatesh et al.

DECISION SCIENCES (2008)

Review Computer Science, Information Systems

How habit limits the predictive power of intention: The case of information systems continuance

Moez Limayem et al.

MIS QUARTERLY (2007)

Review Computer Science, Cybernetics

Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping

Khaled Hassanein et al.

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES (2007)

Article Computer Science, Artificial Intelligence

Value-based adoption of mobile internet: An empirical investigation

Hee-Woong Kim et al.

DECISION SUPPORT SYSTEMS (2007)

Article Computer Science, Interdisciplinary Applications

Acceptance and adoption of the innovative use of smartphone

Yangil Park et al.

INDUSTRIAL MANAGEMENT & DATA SYSTEMS (2007)

Article Business

Interventions to break and create consumer habits

Bas Verplanken et al.

JOURNAL OF PUBLIC POLICY & MARKETING (2006)

Article Behavioral Sciences

Intention to consume seafood - the importance of habit

P Honkanen et al.

APPETITE (2005)

Article Computer Science, Information Systems

What drives mobile commerce? An empirical evaluation of the revised technology acceptance model

JH Wu et al.

INFORMATION & MANAGEMENT (2005)

Article Computer Science, Information Systems

Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model

LR Vijayasarathy

INFORMATION & MANAGEMENT (2004)

Article Computer Science, Information Systems

The development of initial trust in an online company by new customers

M Koufaris et al.

INFORMATION & MANAGEMENT (2004)

Article Computer Science, Information Systems

User acceptance of information technology: Toward a unified view

V Venkatesh et al.

MIS QUARTERLY (2003)

Article Psychology, Applied

After the fall: Layoff victims' trust and cynicism in re-employment

SD Pugh et al.

JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY (2003)

Review Computer Science, Information Systems

Trust and TAM in online shopping: An integrated model

D Gefen et al.

MIS QUARTERLY (2003)

Review Computer Science, Information Systems

Why do people use information technology? A critical review of the technology acceptance model

P Legris et al.

INFORMATION & MANAGEMENT (2003)

Review Information Science & Library Science

Developing and validating trust measures for e-commerce: An integrative typology

DH McKnight et al.

INFORMATION SYSTEMS RESEARCH (2002)

Article Business

Cynicism as a fundamental dimension of moral decision-making: A scale development

JH Turner et al.

JOURNAL OF BUSINESS ETHICS (2001)