期刊
HEALTH INFORMATICS JOURNAL
卷 27, 期 4, 页码 -出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/14604582211052259
关键词
eHealth; leadership; online symptom checkers; triage advice; support; health professionals; primary care
资金
- Strategic Research Council at the Academy of Finland [327145, 327147]
- Academy of Finland (AKA) [327147, 327147] Funding Source: Academy of Finland (AKA)
Successful implementation of online symptom checkers requires a supportive organizational culture and leadership. Leaders' support for such services is influenced by factors like vision clarity, perceived efficiency improvements, and recognition of benefits for patients.
Online symptom checkers (SCs) are eHealth solutions that offer healthcare organizations the possibility to empower their patients to independently assess their symptoms. The successful implementation of eHealth solutions, such as SCs, requires a supportive organizational culture and leadership. However, there is limited knowledge about the factors associated with leaders' support for the use of SCs. The aim of the study was to identify the factors associated to primary care leaders' support for SCs in triage and their experiences of the benefits and challenges related to the use of SCs. An online survey was used to collect data from 84 Finnish primary care leaders. The data were analyzed using statistical analysis methods and content analysis. Vision clarity, perceiving efficiency improvements, and considering the service to be beneficial for patients were associated with leaders' support for the service (beta ranging from 0.41 to 0.44, p < 0.001). Leaders' support for the service was also associated with how well the leaders provided information about the service to their subordinates (beta =0.22, p < 0.048). SCs present slightly more challenges than benefits regarding health professionals' work. The developers of SCs should focus more on features that decrease health professionals' workload as well as how the solution can benefit patients.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据