期刊
RESEARCH IN TRANSPORTATION BUSINESS AND MANAGEMENT
卷 45, 期 -, 页码 -出版社
ELSEVIER
DOI: 10.1016/j.rtbm.2021.100690
关键词
Pick-up points; Collection-and-delivery points; Urban logistics; Sustainability; E-retailing; Diffusion-of-innovations theory
This paper investigates the sustainable solution of collection-and-delivery points (CDPs) as urban logistics innovations, and analyzes a failure case to understand the reasons behind its failure. Supply chain and market-related factors play significant roles in the success of sustainable logistics innovations, with key factors including collaboration opportunities, strong network partnerships, and diversified value propositions.
Combined with current trends in e-commerce, demand for urban logistic services are putting significant pressure on the environment. While some European examples show that collection-and-delivery points (CDPs) offer a sustainable solution, this is not always the case. This paper explores the mechanisms that support CDPs as sustainable urban logistics innovations while providing viable market offerings. To do so, it analyses a failure case using multiple data sources, such as a consumer survey, interviews and secondary data. Using diffusion of innovations (DoI) theory, the study explains how CDP failed in a developing market setting. Sustainable logistics innovations fail due to both supply chain-related and market-related factors. Significant factors on the supply chain side include network structures, IT integration and diverse value propositions while the market side in-cludes consumer market characteristics, regulations, security issues and convenience of existing alternatives. Important factors for success include looking for horizontal collaboration opportunities, building strong network partnerships with customers and distribution channel actors. CDPs should be positioned as sustainable solutions and complemented with other urban logistics services to diversify the value proposition.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据