4.6 Article

Gendered Instagram representations in the aviation industry

期刊

JOURNAL OF SUSTAINABLE TOURISM
卷 31, 期 3, 页码 639-663

出版社

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/09669582.2021.1932933

关键词

Instagram; gendered work; gender equality; aviation; netnography; poststructural feminism

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This paper examines the gendered representations of the aviation sector on Instagram and finds that airlines consistently objectify female staff and hyper-feminize the cabin space through playful imagery. However, there are also a minority of images that challenge stereotypes. The study suggests that the industry should incorporate more diverse performances across all aviation occupational roles to challenge gender stereotypes.
Air transport and tourism are interdependent systems wherein idealized gender performances are shaped by organizational cultures and particular commercial interests that have implications for gendered representations. Organizations use social media spaces to influence public perceptions, yet in doing so they may (re)construct hegemonic notions pertaining to images of masculinity and femininity. This paper utilizes a feminist poststructuralist approach to deconstruct normative gendered assumptions that exist within the aviation sector's use of Instagram. Netnography is used to uncover the dominant discourses, as well as the complex representations of gender as represented by airlines on Instagram. Findings reveal that despite a minority of images that defy stereotypes, the airlines consistently construct and distribute playful imagery that objectifies female staff and hyper-feminizes the cabin space. In uncovering how airline organizational images may portray employees in gendered ways, this paper contributes to the achievement of SDG 5 i.e. gender equality in tourism. The paper recommends that the industry incorporates more diverse performances across all aviation occupational roles so that images that challenge stereotypes become part of the everyday.

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