期刊
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
卷 97, 期 -, 页码 -出版社
ELSEVIER SCI LTD
DOI: 10.1016/j.ijhm.2021.102986
关键词
COVID-19; Workers; Job trends; Skill training; Adaptation; Flexible work arrangements
资金
- US National Science Foundation [.1937833]
- Office Of The Director
- Office of Integrative Activities [1937833] Funding Source: National Science Foundation
The research found that low-preparation jobs in leisure and hospitality were the hardest hit by the COVID-19 pandemic and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.
The COVID-19 pandemic has significantly disrupted the hospitality industry. This research combines different data to examine the US labor market trends during COVID-19. It is found that low-preparation jobs in leisure and hospitality are the hardest hit and slow to recover. The pandemic has highlighted growing issues in workplace safety, skill gaps, technology adoption, and work reorganization in the hospitality industry. This paper develops two propositions about preparing hospitality workers for the future of work and providing flexible work arrangements.
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