期刊
COMPUTERS IN HUMAN BEHAVIOR
卷 122, 期 -, 页码 -出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2021.106811
关键词
Techno-stressors; Technostress; Work-life balance; Job self-efficacy; Emotional exhaustion
资金
- National Natural Science Foundation of China [71671006]
- Social Sciences and Humanities Research Council of Canada [435-2018-1337]
The research findings demonstrate that techno-stressors have a negative impact on work-life balance, but job self-efficacy can mitigate this negative impact by reducing emotional exhaustion. These findings expand understanding of the effects of techno-stressors on individuals' non-work domains and provide insights on how to cope with techno-stressors.
Techno-stressors stemming from the use of information technology (IT) have become a major source of stress in the modern workplace. While research shows that techno-stressors negatively affect employees' work attitudes and performance, little is known about their effects on employees' non-work lives. This research investigates the impact of techno-stressors on work-life balance and examines job self-efficacy as a buffer of this negative impact via the attenuating effect of emotional exhaustion. We conducted two survey studies. Study 1 collected data through a paper-and-pencil survey from 316 IT workers in a northern China IT company. Study 2 replicated and strengthened Study 1 by collecting longitudinal data through an online survey platform from 646 southern China female workers across diverse occupations. The results showed that techno-stressors negatively affected work-life balance, but job self-efficacy buffered employees from this negative effect by reducing their emotional exhaustion. Our findings extend understanding of techno-stressors' effects on individuals' non-work domains and shed light on how to cope with techno-stressors.
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