4.7 Article

Re-evaluating electronic government development index to monitor the transformation toward achieving sustainable development goals

期刊

JOURNAL OF BUSINESS RESEARCH
卷 131, 期 -, 页码 426-440

出版社

ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2020.10.027

关键词

Performance evaluation; Electronic government development index; Sustainable development goals; Data envelopment analysis; Shannon entropy; Technique for order preference by similarity to ideal solution

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资金

  1. Husni Sawaf Chair

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This study introduced a hybrid framework to analyze the relationship between EGDI and SDGs for 193 countries, finding significant changes in performance index weights and rankings for over 90% of the countries. Despite an increase in outcome effectiveness, the trend of SDG performance decreased due to less efficient resource utilization.
While the connection between the electronic government development index (EGDI) and sustainable development goals (SDGs) is well established, global efforts to provide appropriate means for achieving SDGs remain insufficient. This study addresses this issue by introducing a hybrid framework using Shannon entropy to derive data-driven weights for aggregation, technique for order preference by similarity to ideal solution for relative ranking, and data envelopment analysis for generating performance efficiency and effectiveness indices, benchmarks for setting targets, and analytical insights for smarter decisions and managerial actions. The hybrid methods are validated on the 2014, 2016 and 2018 EGDI datasets that cover 193 countries. Our findings illustrate a significant change in the weights of performance indices, leading to a change in the ranks of over 90% of the countries, and a decrease in the SDG performance trend due to less efficient utilization of resources, despite an increase in the effectiveness of outcomes.

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