期刊
TRANSPORTATION RESEARCH PART D-TRANSPORT AND ENVIRONMENT
卷 97, 期 -, 页码 -出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.trd.2021.102965
关键词
Travel satisfaction; Travel captivity; Mode choice; Travel behavior
资金
- National Institute for Transportation and Communities, a program of the Transportation Research and Education Center at Portland State University [1005]
- Dwight David Eisenhower Transportation Fellowship Program, a program of the Federal Highway Administration of the U.S. Department of Transportation [DTFH6415G00003]
This study investigated the relationship between travel satisfaction and travel captivity among commuters in Portland, Oregon. The results showed that users of active modes of transportation are more likely to be choice users, while auto users are more likely to be captive users.
In this study, we investigated travel captivity from the perspective of travel satisfaction. Using survey data from 565 commuters in Portland, Oregon, we compared satisfaction with the most recent commute trip (using the chosen mode) and hypothetical commute satisfaction if using an alternative mode. The difference in travel satisfaction between the chosen and alternative mode - referred to as the travel satisfaction gap - was used as a fine-grained proxy measure of travel captivity. Results indicate that active mode (walk/bicycle) users would be less satisfied when the alternative modes were auto or transit, while auto and transit commuters would be slightly more satisfied if they commuted by walking or bicycling. These outcomes suggest that auto users are most captive, while active travelers are mostly choice users. Results also show that respondents would be more satisfied with an alternative mode if it would enable more talking to other passengers.
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