期刊
JOURNAL OF NURSING SCHOLARSHIP
卷 53, 期 6, 页码 737-745出版社
WILEY
DOI: 10.1111/jnu.12689
关键词
employee voice; error reporting intention; inclusive leadership; mediation analysis; psychological safety; speaking up; withholding voice
类别
资金
- National Research Foundation of Korea - Korean government [2020R1C1C1006993]
- National Research Foundation of Korea [2020R1C1C1006993] Funding Source: Korea Institute of Science & Technology Information (KISTI), National Science & Technology Information Service (NTIS)
This study found that inclusive leadership has a significant impact on nurses' voice behaviors and error reporting, with psychological safety playing a mediating role. Nurses are more likely to speak up and report errors when they feel inclusive leadership, ultimately improving patient safety.
Purpose The purpose of this study was to examine psychological safety as a mediator of the relationship between inclusive leadership and nurses' voice behaviors and error reporting. Voice behaviors were conceptualized as speaking up and withholding voice. Design This correlational study used a web-based survey to obtain data from 526 nurses from the medical/surgical units of three tertiary general hospitals located in two cities in South Korea. Methods We used model 4 of Hayes' PROCESS macro in SPSS to examine whether the effect of inclusive leadership on the three outcome variables was mediated by psychological safety. Findings Mediation analysis showed significant direct and indirect effects of nurse managers' inclusive leadership on each of the three outcome variables through psychological safety after controlling for participant age and unit tenure. Our results also support the conceptualization of employee voice behavior as two distinct concepts: speaking up and withholding voice. Conclusions When leader inclusiveness helps nurses to feel psychologically safe, they are less likely to feel silenced, and more likely to speak up freely to contribute ideas and disclose errors for the purpose of improving patient safety. Clinical Relevance Leader inclusiveness would be especially beneficial in environments where offering suggestions, raising concerns, asking questions, reporting errors, or disagreeing with those in more senior positions is discouraged or considered culturally inappropriate.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据