4.2 Article

Work From Home During the COVID-19 Outbreak The Impact on Employees' Remote Work Productivity, Engagement, and Stress

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LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/JOM.0000000000002236

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COVID-19; family-work conflict; job productivity; remote working; stress; work engagement; working from home

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The study found that family-work conflict and social isolation have negative impacts on employees working from home, while self-leadership and autonomy have positive impacts on WFH productivity and engagement.
Objective: The COVID-19 pandemic made working from home (WFH) the new way of working. This study investigates the impact that family-work conflict, social isolation, distracting environment, job autonomy, and self-leadership have on employees' productivity, work engagement, and stress experienced when WFH during the pandemic. Methods: This cross-sectional study analyzed data collected through an online questionnaire completed by 209 employees WFH during the pandemic. The assumptions were tested using hierarchical linear regression. Results: Employees' family-work conflict and social isolation were negatively related, while self-leadership and autonomy were positively related, to WFH productivity and WFH engagement. Family-work conflict and social isolation were negatively related to WFH stress, which was not affected by autonomy and self-leadership. Conclusion: Individual- and work-related aspects both hinder and facilitate WFH during the COVID-19 outbreak.

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