期刊
BULLETIN DU CANCER
卷 108, 期 5, 页码 481-489出版社
ELSEVIER MASSON, CORP OFF
DOI: 10.1016/j.bulcan.2021.01.008
关键词
Patient experience; Cancer; Confinement
类别
During the Covid 19 pandemic, cancer centers had to postpone treatments, leading to some patients giving up essential care. However, the majority of patients were satisfied with the organization of care, with a higher priority placed on the follow-up of cancerous disease over concerns about the Sarscov-2 virus.
Confinement within the framework of Covid 19 required organizations in cancer centers, in particular with postponing certain treatments. We interviewed 6080 patients who had a scheduled appointment during this period. 2478 patients gave their opinion regarding access and organization of care, teleconsultation, their concerns and their reasons for satisfaction. While 83 % of them say they are satisfied with the organization of care, 25 % of respondents say they have given up care that they consider essential in 1/3 of cases. The concern related to the follow-up of the cancerous disease takes precedence over that of being infected with the Sarscov-2 virus, unlike the general population, and relationships with their loved ones are spontaneously cited as a reason for satisfaction. This method captures the experience of patients, despite certain limitations. Such an approach could be used to set up a specific system during normal periods.
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