A fuzzy TOPSIS and Rough Set based approach for mechanism analysis of product infant failure

Root causes identification of product infant failure is nowadays one of the critical topics in product quality improvements. This paper puts forward a novel technical approach for mechanism analysis of product infant failure based on domain mapping in Axiomatic Design and the quality and reliability data from product lifecycle in the form of relational tree. The proposed method could intelligently decompose the early fault symptoms into root causes of critical functional parameters in function domain, design parameters in physical domain and process parameters in process domain successively. More specifically, both qualitative and quantitative attributes of quality and reliability types are considered for solving the root causes weight computation problem of product infant failure, this approach emphasizes the integrated application of artificial intelligence techniques of Rough Set and fuzzy TOPSIS to compute the weight of root causes. In order to enumerate the latent root causes of product infant failure, connotation of product infant failure based on the product reliability evolution model in the life cycle and data integration model of quality and reliability in production based on the extended QR chain are presented firstly. Then, a decomposition method for relational tree of product infant failure is studied based on domains of functional, physical and process in Axiomatic Design. The failure relation weight computation of root causes (nodes of relational tree) is considered as multi-criteria decision making problem (MCDM) by integrated application of Rough Set and fuzzy TOPSIS (Technique for Order Preference by Similarity to Ideal Solution), which the Rough Set is used to mining the quality data and fuzzy TOPSIS is adopted to model the computation process of failure relation weight. Finally, the validity of the proposed method is verified by a case study of analyzing a car infant failure about body noise vibration harshness complaint, and the result proves that the proposed approach is conducive to improve the intelligent level of root causes identification for complex product infant failure. (C) 2015 Elsevier Ltd. All rights reserved.