Measuring consumer perceptions over beef good practices and sustainable production process

Purpose Information on scales for measuring dimensions related to consumer concerns over production processes is scarce in the literature. The purpose of this study was to develop a more comprehensive scale for measuring concern over the production process (CPP). Design/methodology/approach The authors derive the concept based on the results of a bibliographic review, existing certification criteria, an interview with five experts and two consumer focus groups. The authors interviewed 725 frequent beef meat consumers to test the scale. Findings Statistical tests and purification yielded a final scale with 18 items and six latent variables: animal welfare, traceability, social responsibility, environmental responsibility, legality and sanitation in slaughterhouses. The authors confirmed the nomological validity of the instrument using product involvement as an antecedent construct and attitude related to sustainable consumption as a consequent of CPP. Research limitations/implications The research results may lack generalisability. New research avenues are suggested for testing the scale in other cultural contexts and with different groups of consumers and food types. Practical implications This study provides insights for cattle ranchers, the industry and the retail sector in formulating communication strategies and product/brand positioning in response to consumer concerns about the production process. Originality/value There is no study at present that fully addresses the use of a scale to measure dimensions of production processes. The creation of the CPP scale is a relevant academic contribution that aids in assessing the influence of the environmental dimension in conjunction with other essential constructs.

Automated summary

This study aimed to develop a comprehensive scale for measuring consumer concerns over the production process. Through literature review, expert interviews, and consumer focus groups, the authors derived a final scale with six latent variables and confirmed the validity of the instrument through statistical tests and purification. The study provides insights for cattle ranchers, the industry, and the retail sector to formulate communication strategies and product positioning in response to consumer concerns.