期刊
BEHAVIOUR & INFORMATION TECHNOLOGY
卷 41, 期 2, 页码 307-323出版社
TAYLOR & FRANCIS LTD
DOI: 10.1080/0144929X.2020.1808704
关键词
Virtual communities; knowledge-sharing intention; community climate; social cognitive theory
The purpose of this study is to investigate the influence mechanism of community climate on knowledge-sharing intention in virtual communities. The results show that knowledge-sharing self-efficacy and outcome expectation mediate the relationship between community climate and knowledge-sharing intention. This study provides practical insights on facilitating knowledge sharing in online Q&A communities by understanding the mechanism of community climate.
The purpose of this paper is to investigate the underlying mechanism of the community climate on knowledge-sharing intention in virtual communities. Based on social cognitive theory, a theoretical model was developed and empirically tested using a web-based survey of 525 members from an online question and answer (Q&A) community in China. Results showed that knowledge-sharing self-efficacy and outcome expectation played a chain mediation role in the relationship between the community climate and knowledge-sharing intention. This study is among the first to examine whether and how community climate influences knowledge sharing. Our research findings unpack the mechanism of the community climate on knowledge-sharing intention, and provide practical insights on how to use community climate to facilitate users to share knowledge in online Q&A communities.
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