4.7 Article

Omnichannel supply chain operations for luxury products with conspicuous consumers

出版社

PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.tre.2020.101918

关键词

Omnichannel; Channel strategy; Conspicuous consumption; Stock availability; Luxury product

资金

  1. Natural Science Foundation of China, China [71572070]
  2. Fundamental Research Funds for the Central Universities, China [Jinan University] [15JNQM003]

向作者/读者索取更多资源

In the context of omnichannel retailing, this paper intends to investigate how conspicuous behavior and concerns of stock availability influence a luxury firm's operational decisions. Our analytical study indicates that with the firm's different channel strategy-store-only and omnichannel strategy-consumers' behavior in terms of valuation and channel selection is varied. Furthermore, as compared to the store-only channel, the omnichannel strategy results in a lower price and a lower stock level in the store. The luxury firm may not benefit from it. Our results are robust for both the high-end and the mass luxury products in a variety of settings.

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