期刊
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES
卷 133, 期 -, 页码 45-55出版社
ACADEMIC PRESS LTD- ELSEVIER SCIENCE LTD
DOI: 10.1016/j.ijhcs.2019.09.002
关键词
Internet of things; Smart object; User agency; Machine agency; Anthropomorphism; Sense of connectedness
资金
- Nanyang Technological University
In human-IoT interaction, both users and smart objects can exercise agency. This study examines how the relationship between the locus of agency (user vs. object) and interaction outcomes is mediated through sense of connectedness and how this mediated relationship is moderated by anthropomorphic cues. Results from a lab experiment (N = 94) indicate that users perceive their interactions more positively when they exercise their own agency than when the objects have agency. In addition, when the objects exert own agency, anthropomorphism elicits more positive user responses by increasing sense of connectedness.
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