期刊
INFORMATION & MANAGEMENT
卷 57, 期 8, 页码 -出版社
ELSEVIER
DOI: 10.1016/j.im.2020.103270
关键词
Online healthcare communities; Social support seeking; Uncertainty in illness; Information credibility; Social identity; Health severity
资金
- National Natural Science Foundation of China [71502155, 71821002]
- Zhejiang University Liberal Arts Faculty Teaching and Research Development Grant
This study investigates exploratory and purposeful social support-seeking behaviors in the patient-centric online healthcare community (POHC). The antecedents and varying effects of the two behaviors on uncertainties in diagnosis and treatment are examined. Two rounds of field surveys are conducted among users in three POHCs. Findings indicate that exploratory and purposeful social support-seeking behaviors exert varying effects on the change in uncertainty in illness and are influenced differently by the perceived information credibility of users, their identification with a community, and the perceived severity of their illness.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据