相关参考文献
注意:仅列出部分参考文献,下载原文获取全部文献信息。Exploring the impact of ethical leadership on job satisfaction and organizational commitment in public sector organizations: the mediating role of psychological empowerment
Miao Qing et al.
REVIEW OF MANAGERIAL SCIENCE (2020)
What Factors Affect Patient Satisfaction in Public Sector Hospitals: Evidence from an Emerging Economy
Abid Hussain et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
An Examination of Sustainable HRM Practices on Job Performance: An Application of Training as a Moderator
Faiza Manzoor et al.
SUSTAINABILITY (2019)
Linking Transformational Leadership with Nurse-Assessed Adverse Patient Outcomes and the Quality of Care: Assessing the Role of Job Satisfaction and Structural Empowerment
Muhammad Asif et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
Measuring OPD Patient Satisfaction with Different Service Delivery Aspects at Public Hospitals in Pakistan
Abid Hussain et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
Can Leadership Enhance Patient Satisfaction? Assessing the Role of Administrative and Medical Quality
Muhammad Asif et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
Patient Satisfaction with Health Care Services; An Application of Physician's Behavior as a Moderator
Faiza Manzoor et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation
Miguel Angel Moliner et al.
SUSTAINABILITY (2019)
Exploring the Features of Sustainable Urban Form and the Factors that Provoke Shoppers towards Shopping Malls
Haoying Han et al.
SUSTAINABILITY (2019)
Ethical Leadership, Affective Commitment, Work Engagement, and Creativity: Testing a Multiple Mediation Approach
Muhammad Asif et al.
SUSTAINABILITY (2019)
Promoting OPD Patient Satisfaction through Different Healthcare Determinants: A Study of Public Sector Hospitals
Abid Hussain et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
The Contribution of Sustainable Tourism to Economic Growth and Employment in Pakistan
Faiza Manzoor et al.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2019)
The Impact of Transformational Leadership on Job Performance and CSR as Mediator in SMEs
Faiza Manzoor et al.
SUSTAINABILITY (2019)
Different levels of destination expectation: The effects of online advertising and electronic word-of-mouth
Jung-Hua Chang et al.
TELEMATICS AND INFORMATICS (2019)
Good Governance and Public Trust: Assessing the Mediating Effect of E-Government in Pakistan
Arif Jameel et al.
LEX LOCALIS-JOURNAL OF LOCAL SELF-GOVERNMENT (2019)
Thanks Coefficient Alpha, We'll Take It From Here
Daniel McNeish
PSYCHOLOGICAL METHODS (2018)
Lahore, Pakistan - Urbanization challenges and opportunities
Irfan Ahmad Rana et al.
CITIES (2018)
Evaluating Random Error in Clinician-Administered Surveys: Theoretical Considerations and Clinical Applications of Interobserver Reliability and Agreement
Rebecca J. Bennett et al.
AMERICAN JOURNAL OF AUDIOLOGY (2017)
The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
Raditha Hapsari et al.
INTERNATIONAL JOURNAL OF QUALITY AND SERVICE SCIENCES (2017)
The Effect of Tourist Relationship Perception on Destination Loyalty at a World Heritage Site in China: The Mediating Role of Overall Destination Satisfaction and Trust
LuJun Su et al.
JOURNAL OF HOSPITALITY & TOURISM RESEARCH (2017)
A formative model of the relationship between destination quality, tourist satisfaction and intentional loyalty: An empirical test in Vietnam
Le Chi Cong
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2016)
Systematic review of the elements and service standards of delightful service
Jen Chun Wang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2016)
Holiday recovery experiences, tourism satisfaction and life satisfaction - Is there a relationship?
Chun-Chu Chen et al.
TOURISM MANAGEMENT (2016)
The influence of destination image and tourist satisfaction on tourist loyalty: a case study of Chinese tourists in Korea
Weisheng Chiu et al.
INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH (2016)
Make a customer, not a sale: Tourist satisfaction in Hong Kong
Elizabeth Agyeiwaah et al.
TOURISM MANAGEMENT (2016)
Measuring Service Quality in Tourism Industry
Mihail Aurel Titu et al.
13TH INTERNATIONAL SYMPOSIUM IN MANAGEMENT: MANAGEMENT DURING AND AFTER THE ECONOMIC CRISIS (2016)
DETERMINANTS OF DESTINATION LOYALTY AND THE MEDIATING ROLE OF TOURIST SATISFACTION
Chartaya Nilplub et al.
TOURISM ANALYSIS (2016)
Authenticity, involvement, and image: Evaluating tourist experiences at historic districts
Lu Lu et al.
TOURISM MANAGEMENT (2015)
Factors influencing sport tourists' revisit intentions The role and effect of destination image, perceived quality, perceived value and satisfaction
Sayyed Mohsen Allameh et al.
ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS (2015)
eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Riadh Ladhari et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2015)
Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness
Heesup Han et al.
TOURISM MANAGEMENT (2015)
Mediation effect of customer satisfaction on the relationships between service quality and customer loyalty in the Nigerian foods and beverages industry: Sobel test approach
Abdullahi Hassan Gorondutse et al.
INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE AND ENGINEERING MANAGEMENT (2014)
A Further Investigation of Revisit Intention: A Multigroup Analysis
Zhuowei (Joy) Huang et al.
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2014)
Transforming competitiveness into economic benefits: Does tourism stimulate economic growth in more competitive destinations?
Craig Webster et al.
TOURISM MANAGEMENT (2014)
Tourism Destinations: Antecedents to Customer Satisfaction and Positive Word-of-Mouth
Binta Abubakar et al.
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT (2014)
Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists
Marios D. Sotiriadis et al.
ELECTRONIC COMMERCE RESEARCH (2013)
Tourist Word of Mouth and Revisit Intentions to Rural Tourism Destinations: a Case of North Dakota, USA
WooMi Jo Phillips et al.
INTERNATIONAL JOURNAL OF TOURISM RESEARCH (2013)
An exploration of the effects of past experience and tourist involvement on destination loyalty formation
Hector San Martin et al.
CURRENT ISSUES IN TOURISM (2013)
The impact of electronic word of mouth on a tourism destination choice Testing the theory of planned behavior (TPB)
Mohammad Reza Jalilvand et al.
INTERNET RESEARCH (2012)
How does justice matter in achieving buyer-supplier relationship performance?
Yi Liu et al.
JOURNAL OF OPERATIONS MANAGEMENT (2012)
Understanding the relationships between perceived travel experiences, overall satisfaction, and destination loyalty
Aise Kyoungjin Kim et al.
ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH (2012)
Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach
Mohammad Reza Jalilvand et al.
JOURNAL OF DESTINATION MARKETING & MANAGEMENT (2012)
The roles of transparency and trust in the relationship between corruption and citizen satisfaction
Heungsik Park et al.
INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES (2011)
Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations
EunHa Jeong et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2011)
Misplaced Trust? Exploring the Structure of the E-Government-Citizen Trust Relationship
Forrest V. Morgeson et al.
JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY (2011)
HELPFUL REVIEWERS IN TRIPADVISOR, AN ONLINE TRAVEL COMMUNITY
Hee 'Andy' Lee et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2011)
Brand equity dilution through negative online word-of-mouth communication
Silke Bambauer-Sachse et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2011)
The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea
Sangjae Lee et al.
TOURISM MANAGEMENT (2011)
THE RELATIONSHIPS OF DESTINATION IMAGE, SATISFACTION, AND BEHAVIORAL INTENTIONS: AN INTEGRATED MODEL
Chun-yang Wang et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2010)
Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists
Ching-Fu Chen et al.
TOURISM MANAGEMENT (2010)
Sentiment classification of online reviews to travel destinations by supervised machine learning approaches
Qiang Ye et al.
EXPERT SYSTEMS WITH APPLICATIONS (2009)
Factors influencing patient satisfaction when undergoing endoscopic procedures
Hin Hin Ko et al.
GASTROINTESTINAL ENDOSCOPY (2009)
Examining antecedents and consequences of tourist satisfaction: A structural modeling approach
Xia Wang et al.
TSINGHUA SCIENCE AND TECHNOLOGY (2009)
An Evaluation of Satisfaction Levels among Chinese Tourists in Vietnam
Thuy-Huong Truong et al.
INTERNATIONAL JOURNAL OF TOURISM RESEARCH (2009)
THE ROLES OF THE PHYSICAL ENVIRONMENT, PRICE PERCEPTION, AND CUSTOMER SATISFACTION IN DETERMINING CUSTOMER LOYALTY IN THE RESTAURANT INDUSTRY
Heesup Han et al.
JOURNAL OF HOSPITALITY & TOURISM RESEARCH (2009)
The functional-psychological continuum in the cognitive image of a destination: A confirmatory analysis
Enrique Bigne Alcaniz et al.
TOURISM MANAGEMENT (2009)
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Taegoo (Terry) Kim et al.
TOURISM MANAGEMENT (2009)
The effects of consumer knowledge on message processing of electronic word-of-mouth via online consumer reviews
Do-Hyung Park et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2008)
Electronic word-of-mouth in hospitality and tourism management
Stephen W. Litvin et al.
TOURISM MANAGEMENT (2008)
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach
Christina Geng-Qing Chi et al.
TOURISM MANAGEMENT (2008)
THE IMPORTANCE OF QUALITY, SATISFACTION, TRUST, AND IMAGE IN RELATION TO RURAL TOURIST LOYALTY
Sandra Maria Correia Loureiro et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2008)
Receiving word-of-mouth from the service customer: An emotion-based effectiveness assessment
Magnus Soderlund et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2007)
The effect of word of mouth on sales: Online book reviews
Judith A. Chevalier et al.
JOURNAL OF MARKETING RESEARCH (2006)
Korea's destination image formed by the 2002 World Cup
CK Lee et al.
ANNALS OF TOURISM RESEARCH (2005)
An examination of the effects of motivation and satisfaction on destination loyalty: a structural model
Y Yoon et al.
TOURISM MANAGEMENT (2005)
Tourism as a long-run economic growth factor:: the Spanish case
J Balaguer et al.
APPLIED ECONOMICS (2002)
Tourism image, evaluation variables and after purchase behaviour:: inter-relationship
JE Bigné et al.
TOURISM MANAGEMENT (2001)
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
JJ Cronin et al.
JOURNAL OF RETAILING (2000)