期刊
JOURNAL OF PATIENT SAFETY
卷 17, 期 8, 页码 E1707-E1712出版社
LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/PTS.0000000000000634
关键词
next of kin; regulatory inspections; adverse events; death
资金
- Norwegian Board of Health Supervision
Involving next of kin in regulatory investigations of adverse events causing patient death provides additional information and different perspectives, improving the quality of investigations but potentially increasing workload and challenging principles of equal treatment.
Objective The aim of the study was to explore regulatory inspectors' experiences with a new method for next-of-kin involvement in investigation of adverse events causing patient death. A resilient healthcare perspective is used as the theoretical foundation. Methods The study design was a qualitative process evaluation of the new involvement method in 2 Norwegian counties. Next of kin, who had lost a close family member in an adverse event, were invited to a 2-hour face-to-face meeting with the inspectors. Data collection involved 3 focus group interviews with regulatory inspectors and observation (20 hours) of the meetings (2017-2018). Data were analyzed by a thematic content analysis. Results Next-of-kin involvement informed the investigations by additional and new information about the adverse events and by different versions of the investigators' earlier obtained information, such as time sequences, what happened and how, and who were involved. Inspectors considered next of kin as a key source of information that contributed to improve the quality of the investigation. The downside was that the involvement method increased work load and could challenge the principle of equal treatment in regulatory practice. Conclusions Involvement of next of kin in regulatory investigation of adverse events causing patient death contributes to a better understanding of work as done in clinical practice and contributes to strengthen the learning potential in resilience.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据