期刊
AUSTRALIAN JOURNAL OF PRIMARY HEALTH
卷 22, 期 5, 页码 377-382出版社
CSIRO PUBLISHING
DOI: 10.1071/PY16051
关键词
communication barriers; culture; doctor-patient communication; education; Indigenous; patient-centred care
类别
资金
- Australian National Health and Medical Research Council Translating Research into Practice Fellowship [APP1035152]
Although successful communication is at the heart of the clinical consultation, communication between Aboriginal patients and practitioners such as doctors, nurses and allied health professionals, continues to be problematic and is arguably the biggest barrier to the delivery of successful health care to Aboriginal people. This paper presents an overarching framework for practitioners to help them reorientate their communication with Aboriginal patients using clinical yarning'. Clinical yarning is a patient-centred approach that marries Aboriginal cultural communication preferences with biomedical understandings of health and disease. Clinical yarning consists of three interrelated areas: the social yarn, in which the practitioner aims to find common ground and develop the interpersonal relationship; the diagnostic yarn, in which the practitioner facilitates the patient's health story while interpreting it through a biomedical or scientific lens; and the management yarn, that employs stories and metaphors as tools for patients to help them understand a health issue so a collaborative management approach can be adopted. There is cultural and research evidence that supports this approach. Clinical yarning has the potential to improve outcomes for patients and practitioners.
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