Experiencing OptiqueVQS: a multi-paradigm and ontology-based visual query system for end users

Data access in an enterprise setting is a determining factor for value creation processes, such as sense-making, decision-making, and intelligence analysis. Particularly, in an enterprise setting, intuitive data access tools that directly engage domain experts with data could substantially increase competitiveness and profitability. In this respect, the use of ontologies as a natural communication medium between end users and computers has emerged as a prominent approach. To this end, this article introduces a novel ontology-based visual query system, named OptiqueVQS, for end users. OptiqueVQS is built on a powerful and scalable data access platform and has a user-centric design supported by a widget-based flexible and extensible architecture allowing multiple coordinated representation and interaction paradigms to be employed. The results of a usability experiment performed with non-expert users suggest that OptiqueVQS provides a decent level of expressivity and high usability and hence is quite promising.