期刊
PLOS ONE
卷 9, 期 8, 页码 -出版社
PUBLIC LIBRARY SCIENCE
DOI: 10.1371/journal.pone.0103510
关键词
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资金
- Australian Research Council [LP110100448]
- Economic and Social Research Council, UK [RES-000-22-2519]
- ESRC
- European Research Council [ES/J022950/1, ERC-ADG 323262]
- [ARC: LX0083067]
- ESRC [ES/F026153/1, ES/J022950/1] Funding Source: UKRI
- Australian Research Council [LP110100448] Funding Source: Australian Research Council
- Economic and Social Research Council [ES/F026153/1, ES/J022950/1] Funding Source: researchfish
Photo-ID is widely used in security settings, despite research showing that viewers find it very difficult to match unfamiliar faces. Here we test participants with specialist experience and training in the task: passport-issuing officers. First, we ask officers to compare photos to live ID-card bearers, and observe high error rates, including 14% false acceptance of 'fraudulent' photos. Second, we compare passport officers with a set of student participants, and find equally poor levels of accuracy in both groups. Finally, we observe that passport officers show no performance advantage over the general population on a standardised face-matching task. Across all tasks, we observe very large individual differences: while average performance of passport staff was poor, some officers performed very accurately - though this was not related to length of experience or training. We propose that improvements in security could be made by emphasising personnel selection.
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