SocialRobot: a big data-driven humanoid intelligent system in social media services

The blooming of social media services makes them the attractive resources for publishing and seeking information (posting, reposting and searching tweets) as well as socializing and interacting with other users (following and messaging other users) in social media services. With the increasing number of users and the interacting frequency between users, tremendous user-generated contents are bursting out every day. Hence, users may face a overload of information. To address the above problem, in this paper, we present SocialRobot, a humanoid intelligent system that has been deployed in Sina Weibo. For its socialization characteristic, we naturally implement it as a virtual user in Sina Weibo. By following and interacting with SocialRobot, high-quality and user-interested content can be recommended to the users from the big social media data. And the need for searching specific information can be satisfied by chatting with the SocialRobot. A crowdsourcing evaluation shows the effective performance of the SocialRobot on resolving the information overload.