期刊
PRODUCTION PLANNING & CONTROL
卷 26, 期 14-15, 页码 1171-1187出版社
TAYLOR & FRANCIS LTD
DOI: 10.1080/09537287.2015.1033490
关键词
Delphi study; transformation; servitization
资金
- EPSRC [EP/K014064/1, EP/K014072/1] Funding Source: UKRI
- Engineering and Physical Sciences Research Council [EP/K014072/1, EP/K014064/1] Funding Source: researchfish
This paper explores and rationalises the process of servitization adoption across manufacturing firms. A Delphi research methodology has been applied to capture evidence and opinion from 33 senior executives, in 28 different sized organisations, from a cross section of British industry. The findings focus on five areas: (1) servitization and advanced services, (2) transformation: stimulus, drivers and organisational change, (3) impact on the customer and manufacturer, (4) enablers and inhibitors and (5) potential for business and the economy. Six findings are presented and collectively these contribute to our understanding of the broader change management processes that transform manufacturers to compete through advanced services.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据