期刊
JOURNAL OF STRATEGIC INFORMATION SYSTEMS
卷 17, 期 2, 页码 140-154出版社
ELSEVIER
DOI: 10.1016/j.jsis.2007.12.004
关键词
information and communication technology adoption; eGovernment; UTAUT model; developing country; India
eGovernment initiatives all over the world endeavor to integrate Information and Communication Technologies (ICT) to transform delivery of government services to their stakeholders by improving quality of services, accountability and efficiency. In this study we explore adoption of ICT to enhance government-to-employee interactions in a government organization in a developing country. We examine this adoption behavior by utilizing the Unified Theory of Acceptance and Use of Technology (UTAUT) that provides an integrative view of user acceptance. We found that performance and effort expectancy, social influence and facilitating conditions all positively impact the use of the ICT. We did not find a significant moderating effect of gender on these relationships. (C) 2008 Elsevier B.V. All rights reserved.
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