期刊
JOURNAL OF PSYCHOSOMATIC OBSTETRICS & GYNECOLOGY
卷 33, 期 2, 页码 37-44出版社
TAYLOR & FRANCIS LTD
DOI: 10.3109/0167482X.2012.658464
关键词
Patient satisfaction; quality of care; patient decision-making; patient-provider relationship; perinatal medicine
Patient satisfaction is frequently used to evaluate the quality of medical care and to guide the development of health care services. Improved satisfaction is a goal recommended by the Institute of Medicine and the government of the United Kingdom for health care reform. During the perinatal period, dynamic changes in physical and psychological state impose unique challenges in the assessment of satisfaction. This article reviews the measurement of satisfaction with care, together with factors that may influence satisfaction and its measurement during the perinatal period. Recommendations are also provided for further research and development of satisfaction instruments and potential interventions to improve satisfaction with perinatal care.
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