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The Relationship of Bedside Nurses' Emotional Intelligence With Quality of Care

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JOURNAL OF NURSING CARE QUALITY
卷 29, 期 2, 页码 174-181

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LIPPINCOTT WILLIAMS & WILKINS
DOI: 10.1097/NCQ.0000000000000039

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emotional intelligence; guideline adherence; nurses; outcome and process assessment (health care); quality of healthcare

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资金

  1. Nurse Education Research Fund at Spectrum Health

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Emotional intelligence, a predictor of productivity and success, may impact behaviors responsible for quality of care. This study examined if emotional intelligence of units' bedside nurses is related to the quality of care delivered to the patients. In this study, emotional intelligence was found to be correlated to the number of Clostridium difficile infections, MRSA infections, patient falls with injury, and pressure ulcer screenings (P < .001) in the inpatient acute care setting.

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