期刊
PATIENT EDUCATION AND COUNSELING
卷 98, 期 7, 页码 895-900出版社
ELSEVIER IRELAND LTD
DOI: 10.1016/j.pec.2015.03.009
关键词
Interprofessional collaborative care; Interprofessional healthcare team; Interprofessional Education Collaborative, IPEC; Core competencies for interprofessional collaborative practice; In situ simulation; TeamSTEPPS (R); Telehealth; ISBAR; Brief; Huddle; Interprofessional collaborative practice; Interprofessional education; Self-selected simulation scenarios
资金
- Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) [UD7HP25056]
- Nurse Education, Practice, Quality, And Retention - Interprofessional Collaborative Practice project: Interprofessional collaborative acute care practice: Pediatrics (ICAP-Peds)
Objective: Poor communication is cited as a main cause of poor patient outcomes and errors in healthcare, and clear communication can be especially critical during transitions such as discharge. In this project, communication was standardized for clarity, and techniques were implemented to continue care from inpatient, to discharge, across the post-discharge chasm, to hand-off with the primary care provider (PCP). Methods: The interprofessional (IP) quality improvement initiative included: (1) evidence-based teamwork system; (2) in situ simulation; (3) creation of an IP model of care; and (4) innovations in use of telehealth technology to continue care post-discharge. Results: Measures inpatient/parent satisfaction and the attitudes of the care team have improved. Conclusions: Traditional methods of communication and transition do not meet patient or healthcare provider needs. Communication must be standardized to be understandable and be used by the IP team. Care must continue post-discharge by utilizing technology to increase quality and continuity of care. Practice implications: Improving and practicing communication skills may lead to reductions in healthcare errors and readmissions, and may decrease the length of stay and improve satisfaction of care teams. Published by Elsevier Ireland Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
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