Identifying and evaluating enterprise architecture risks using FMEA and fuzzy VIKOR

Enterprise architecture (EA) is an approach for managing all components of enterprise and relationships among them. By implementing EA, the organization will be threatened from different aspects. We used failure mode and effect analysis (FMEA) which is a powerful tool for evaluating EA risks. In traditional FMEA, risk priority number (RPN), has been calculated by multiplication of three criteria, severity, occurrence and detection. Because of some drawbacks of the traditional FMEA, this paper-instead of calculating RPN-prioritizes EA risk factors with fuzzy VIKOR. VIKOR (VlseKriterijumska Optimizacija I Kompromisno Resenje in Serbian, means Multi-criteria Optimization and Compromise Solution) is a multiple attribute decision making technique which aims to rank EA risk factors with respect to the criteria. As regards using linguistic variables, fuzzy approach is used to allow experts to use linguistic variables. The proposed method is used for evaluating twenty EA risk factors, which integrates knowledge and experience acquired from professional experts.