A hybrid multi-criteria decision-making model for personnel selection in manufacturing systems

This study described a hybrid model for supporting the personnel selection process in manufacturing systems. Personnel selection is a very important issue for an effective manufacturing system, since the improper personnel might cause many problems affecting productivity, precision, flexibility and quality of the products negatively. On the other hand, selecting the best personnel among many alternatives is a multi-criteria decision making (MCDM) problem. In this study, a hybrid model which employs analytic network process (ANP) and modified TOPSIS (Technique for Order Performance by Similarity to Idea Solution) together, is proposed for the personnel selection problem. The ANP is used to analyze the structure of the personnel selection problem and to determine weights of the criteria, and modified TOPSIS method is used to obtain final ranking. To illustrate how the approach is used for the personnel selection problem, an application of a real case in a company is conducted. The application has demonstrated the effectiveness and feasibility of the proposed model. Company management found the application and results satisfactory and implementable in their personnel selection process.