4.7 Article

Information architecture for supply chain quality management

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TAYLOR & FRANCIS LTD
DOI: 10.1080/00207543.2010.508944

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supply chain; supply chain management; supply chain quality; enterprise information systems; SOA; RFID; agent; workflow management; Internet of Things; IoT

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As quality requirements play a crucial role in supply chain management (SCM), enterprises require appropriate information architecture to address evolving supply chain needs. Information architecture for supply chain quality management has drawn much attention from the research community and the industry in recent years. Recent research explores the role of service-oriented architecture (SOA), RFID, agent, workflow management, and the Internet of Things (IoT) as an enabler of real-time quality management and control in the supply chain. This paper attempts to analyse the current state of the art in information management for supply chain quality management, reviewing the current research and development in information architecture for supply chain quality management, and highlighting some of the key technologies that have the potential to significantly improve the performance of supply chain quality management. It is our hope that this paper will motivate the supply chain quality management community in deploying the technologies along with their breakthroughs with the objective of realising automated supply chain quality management.

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