期刊
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
卷 158, 期 -, 页码 145-155出版社
ELSEVIER
DOI: 10.1016/j.ijpe.2014.07.032
关键词
Mass customization capability; Product modularity; Organizational flatness; Cross-functional coordination; Cross-plant coordination; Supply chain coordination
资金
- Natural Science Foundation of China [71090403/71090400]
- General Research Fund grant from the Research Grants Council of Hong Kong [CUHK455009]
- Institute of Supply Chain Integration and Service Innovation at South China University of Technology
This study examines the effects of organizational flatness, coordination (cross-functional coordination, cross-plant coordination and supply chain coordination) and product modularity on mass customization capability (MCC) development. We develop a flatness-coordination-modularity-MCC model. Data from 317 firms located in ten countries across three industries are analyzed to test the research model using partial least squares. Our results show that product modularity, cross-functional coordination and supply chain coordination significantly contribute to MCC, whereas the influences of cross-plant coordination and organizational flatness are insignificant. Organizational flatness enhances coordination practices, and its effect on MCC is fully mediated by cross-functional and supply chain coordination. Moreover, both cross-functional and cross-plant coordination increase product modularity, whereas supply chain coordination does not. We also find that such empirical results are not significantly affected by industry type or plant size. This study contributes to the literature by providing empirical evidence of the links between the practices of flatness, coordination and modularity, and the ways in which they jointly improve MCC. Our findings also provide guidance for managers and executives regarding how to design organizational structures and coordinate with both internal and external stakeholders to improve product modularity and MCC. Limitations of the study related to the nature of the data and the plant level focus are noted. (C) 2014 Elsevier B.V. All rights reserved.
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