Project preparedness and the emergence of implementation problems in ERP projects

The problems that organizations face in implementing an enterprise-wide ERP project are linked to their level of understanding of what is involved in Such an endeavor and how it influences their initial preparations. We sought to demonstrate empirically the causal relationship between the organization's preparedness and the emergence of implementation problems. We examined four case Studies to extract insight into the criticality of certain factors and the type of problems created when no moderating measures were taken by project managers. Consequently, we developed a predictor-outcome model mapping a lack of preparedness with implementation problems. (C) 2009 Elsevier B.V. All rights reserved.