Journal
ERGONOMICS
Volume 51, Issue 9, Pages 1352-1375Publisher
TAYLOR & FRANCIS LTD
DOI: 10.1080/00140130802170387
Keywords
computer vs. paper; NASA-TLX workload measure; online assessment; performance indices
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In 1992, Dillon published his critical review of the empirical literature on reading from paper vs. screen. However, the debate concerning the equivalence of computer- and paper-based tasks continues, especially with the growing interest in online assessment. The current paper reviews the literature over the last 15 years and contrasts the results of these more recent studies with Dillon's findings. It is concluded that total equivalence is not possible to achieve, although developments in computer technology, more sophisticated comparative measures and more positive user attitudes have resulted in a continuing move towards achieving this goal. Many paper-based tasks used for assessment or evaluation have been transferred directly onto computers with little regard for any implications. This paper considers equivalence issues between the media by reviewing performance measures. While equivalence seems impossible, the importance of any differences appears specific to the task and required outcomes.
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