Journal
DISABILITY AND REHABILITATION
Volume 31, Issue 16, Pages 1373-1381Publisher
TAYLOR & FRANCIS LTD
DOI: 10.1080/09638280802532696
Keywords
SWOT analysis; pediatric; rehabilitation; quality improvement; participatory evaluation
Categories
Funding
- Canadian Institutes of Health Research
- AnEIS (Analyse et Evaluation des Interventions en Sante - Universite de Montreal)
- Eleanor Cote Foundation
- Quebec Ministry of Health and Social Services
- Office des Personnes Handicapees du Quebec
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Purpose. To present the results of a strengths, weaknesses, opportunities and threats (SWOT) analysis used as part of a process aimed at reorganising services provided within a pediatric rehabilitation programme (PRP) in Quebec, Canada and to report the perceptions of the planning committee members regarding the usefulness of the SWOT in this process. Method. Thirty-six service providers working in the PRP completed a SWOT questionnaire and reported what they felt worked and what did not work in the existing model of care. Their responses were used by a planning committee over a 12-month period to assist in the development of a new service delivery model. Committee members shared their thoughts about the usefulness of the SWOT. Results. Current programme strengths included favourable organisational climate and interdisciplinary work whereas weaknesses included lack of psychosocial support to families and long waiting times for children. Opportunities included working with community partners, whereas fear of losing professional autonomy with the new service model was a threat. The SWOT results helped the planning committee redefine the programme goals and make decisions to improve service coordination. SWOT analysis was deemed as a very useful tool to help guide service reorganisation. Conclusions. SWOT analysis appears to be an interesting evaluation tool to promote awareness among service providers regarding the current functioning of a rehabilitation programme. It fosters their active participation in the reorganisation of a new service delivery model for pediatric rehabilitation.
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