Quality Performance Improvement, Teamwork, Information Technology and Protocols

Quality: Performance Improvement, Teamwork, Information Technology and Protocols Nana E. Coleman and Steven Pon Using the Institute of Medicine framework that outlines the domains of quality, this article considers four key aspects of health care delivery which have the potential to significantly affect the quality of health care within the pediatric intensive care unit. The discussion covers: performance improvement and how existing methods for reporting, review, and analysis of medical error relate to patient care; team composition and workflow; and the impact of information technologies on clinical practice. Also considered is how protocol-driven and standardized practice affects both patients and the fiscal interests of the health care system.