Improved data envelopment analysis models for evaluating interval efficiencies of decision-making units

In a recent article, Wang et al. [Wang, N. S., Yi, R. H., & Wang, W. (2008). Evaluating the performances of decision-making units based on interval efficiencies. Journal of Computational and Applied Mathematics, 216, 328-3431 proposed a pair of interval data envelopment analysis (DEA) models for measuring the overall performances of decision-making units (DMUs) with crisp data. In this paper, we demonstrate that interval DEA models face problems in determining the efficiency interval for each DMU when there are zero values for every input. To remedy this drawback, we propose a pair of improved interval DEA models which make it possible to perform a DEA analysis using the concepts of the best and the worst relative efficiencies. Two numerical examples will be examined using the improved interval DEA models. One of the examples is a real-world application about 42 educational departments in one of the branches of the Islamic Azad University in Iran that shows the advantages and applicability of the improved approach in real-life situations. (C) 2011 Elsevier Ltd. All rights reserved.