Journal
INDUSTRIAL MANAGEMENT & DATA SYSTEMS
Volume 102, Issue 1-2, Pages 17-25Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/02635570210414622
Keywords
knowledge-based systems; information technology
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The borderless global economy has accentuated the Importance of knowledge as the most critical source of competitive advantage. Thus, knowledge management (KM) has become a strategic mandate for most world-class organizations. A key enabler for Implementing an effective KM system Is advanced information technology (IT). Strategies for developing an enterprise-wide KM system infrastructure with embedded IT are discussed. In particular, this paper discusses the concept of a KM life cycle knowledge capture, knowledge development, knowledge sharing, and knowledge utilization, and how applications of new IT support each step of the KM practices within and between organizations is suggested.
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