Journal
SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL
Volume 8, Issue 3-4, Pages 209-223Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/13598540310484618
Keywords
performance measures; supply chain management; process control
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Supply chain management has become such a popular topic in modern business management and researches. it brings the revolutionary philosophy and approach to manage the business with the sustained competitiveness. However, the existing performance measurement theory fails to provide its necessary support in strategy development, decision making, and performance improvement. This paper attempts to propose an innovative performance measurement method to contribute to the development of supply chain management. A process-based systematic perspective is employed to build an effective model to measure the holistic performance of complex supply chains. Fuzzy set theory is introduced to address the real situation in judgment and evaluation processes. The main framework of this method is outlined with some suggestions and a simple example.
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