Journal
INDUSTRIAL MANAGEMENT & DATA SYSTEMS
Volume 104, Issue 3-4, Pages 322-333Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/02635570410530739
Keywords
supply chain management; cross-functional integration
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The main purpose of this study focuses on how to integrate the supply chain management business process. There were a total of 600 questionnaires issued in this study with 134 valid questionnaires being retrieved. The study concludes the following results: the level of idiosyncratic investments to supply chain partners, the degree of dependence between supply chain partners, and the level of product salability of manufacturer would enhance commitment and, consequently, the integration of the SCM business process. The degree of trust, power, continuity, and communication between supply chain partners would enhance commitment and, consequently, the integration of the SCM business process. The level of affective commitment, continuance commitment, and normative commitment of supply chain partners would be helpful in the integration of the SCM business process.
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