Journal
INDUSTRIAL MANAGEMENT & DATA SYSTEMS
Volume 105, Issue 5-6, Pages 549-560Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/02635570510599940
Keywords
outsourcing; communication technologies; risk management
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Purpose - To provide a framework for risk assessment of offshore IT outsourcing. Design/methodology/approach - Based on review of recent literature, this paper has identified major risk categories of offshore IT outsourcing, discussed various risk factors within each category, and provided a general framework for the study of risk factors in this area. Findings - Provides a general framework and a check-list of the major risk factors related to offshore IT outsourcing. Research limitations/implications - Suggests further research studies in three specific directions: case-based studies; country and region risk analysis; and strategic alliance. Practical implications - Provides a very helpful guideline for practitioners in assessing various risks involved in offshore IT outsourcing. Originality/value - The paper provides a synthesis and analysis of the viewpoints as reflected in the literature on various dimensions of the risks associated with offshore IT outsourcing.
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